Dear Valued Customer,

We understand the excitement of receiving your new products, and we’re committed to getting them to you as quickly as possible—because waiting isn’t fun!

Here’s what you should know:

- Shipping time : Depending on your location, expect your items to be shipped from our warehouse within 15-25 working days.
- Shipping Costs: We offer free shipping on orders over Rs. 3999/—For orders below this threshold, a non-refundable fee of Rs. 150/- applies to prepaid orders, and Rs. 250/- for Cash on Delivery (COD) orders.
- ⁠COD Limit: Please be aware that the maximum limit for Cash on Delivery orders is Rs. 4500/-.

While we strive to ensure everything goes smoothly, occasional delays may occur. If this happens, we will notify you promptly about any delays or applicable refunds.

For any questions or support, don’t hesitate to contact us at theopalette@gmail.com or (+91) 8861786390.

Thank you for your support,
Theleopalette Team